This version of our Privacy Statement is live from 4th of June 2019.
Officeinsight Ltd. (“we”/”us”) are committed to protecting and respecting any personal information that you may share with us.
This statement answers the following questions:
We will always give you the option not to receive marketing communications from us. We will never share your details with anyone who will send you unsolicited ‘junk’ email or communications.
We do not sell your information to third parties, but we do work closely with selected partners who help us to provide you with the information, products and services that you request from us.
The contents of this statement may change from time to time so you may wish to check this page occasionally to ensure you are still happy to share your information with us.
We collect information about you, your company and your office space when you use Officeinsight’s website and online services. We also collect data on your usage of our website through our use of Google Analytics, which helps us to track visitors across our website, allowing us to develop our site for a better user experience.
We also capture your data when entering into a contractual agreement to perform works and services as we will require information about your company, its location, the size of the company and the location of the premises.
We may capture your business and contact information if there is reason to believe you have a legitimate interest in the services that we provide.
The information we collect includes some or all of the following:
Officeinsight Ltd. will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or unsubscribe from any of our mailing lists at any time). We will never share your details with anyone who will send you unsolicited ‘junk’ email or communications.
There are various ways in which we may use or process your personal information. We list these below:
Where you have provided your consent, we may use and process your information to:
You can withdraw your consent at any time by contacting us at firstname.lastname@example.org or by using the unsubscribe option included in the footer of any of our marketing messages.
Contractual performance We may use and process your personal information where this is necessary to perform a contract with you and to fulfil and complete your orders, purchases and other transactions entered into with us.
Legitimate Interests We may use and process your personal information as set out below where it is necessary for us to carry out activities for which it is in our legitimate interests as a business to do so.
Legal Obligation We may process your personal information to comply with our legal requirements.
Matter of Urgency Sometimes we will need to process your personal information to contact you if there is an urgent safety or product recall notice and we need to tell you about it.
We do not sell your information to third parties under any circumstance.
We will, from time to time, share your personal information with our close network of suppliers and sub-contractors, but this will only ever be for reasons relating to the contractual agreement into which you have entered with Officeinsight.
This may include, but is not limited to:
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
If we have a relationship with you (e.g. you are a customer/client), we hold your personal information for 10 years from the completion of a project. We hold your personal information for this period to establish, bring or defend legal claims, but also because the average lease on a property is roughly 10 years and you may require our services to perform a refurbishment to your existing space if you renew the lease, or perform dilapidations if you are relocating to a new premises. If at this point you no longer require our services then your business information will be removed from our system and securely erased.
Where we capture your data but a relationship is not necessarily formed, we will delete all the information we hold on you after a period of 3 years. This period of time gives us a chance to establish a relationship with you and we believe it is a reasonable time frame considering our projects can sometimes take months/years to commence depending on each client’s individual circumstances.
Where you have signed up/opted-in to/are included on one of our mailing lists, you will remain on the list until you choose to remove yourself by selecting the unsubscribe option at the bottom of any emails that you receive.
The only exceptions to the periods mentioned above are where:
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).
Please note that asking us to erase information that we hold on you/your business could impact our ability to complete/carry out works on your premises if the request occurs during the contractual agreement period where we are designated ‘Principal Contractor’.
You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received any request (including any identification documents requested).
You have the right to:
You can exercise the above rights and/or manage your information by contacting us using the details below:
By post: Insight House, Pacific Road, Altrincham, Cheshire. WA14 5BJ. By email:By phone: 0161 233 0030
If you are unhappy with the way that we are using your data, you have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office, the data protection regulator in the UK, are below:
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. Tel: 0303 123 1113 Email: